The Raising Cane’s Customer Satisfaction Survey Monthly Sweepstakes gives eligible customers a way to share feedback and enter a monthly prize drawing. Raising Cane’s currently publishes official rules for this promotion, effective September 9, 2026.
The sweepstakes is separate from the feedback itself. A purchase is not required to enter, and making a purchase does not improve your chances of winning. This guide summarizes the current official rules so you can understand the entry methods, eligibility requirements, deadlines and prize.
What Is the Raising Cane’s Customer Satisfaction Survey?
Raising Cane’s uses customer satisfaction surveys to collect feedback about restaurant visits. Customers who receive an eligible survey invitation may complete the questionnaire and then submit the information required for a sweepstakes entry.
The official rules also provide an alternate mail-in entry method, which means you do not have to make a purchase or complete the online survey to enter the monthly sweepstakes.
Who Is Eligible to Enter?
Under the current official rules, entrants must be at least 18 years old and legal residents of the 50 United States, Washington, D.C., or Guam. Residents of Puerto Rico are excluded.
Employees, owners and directors of Raising Cane’s and certain related organizations are not eligible. The restriction also extends to specified immediate family and household members.
Eligibility rules can change when Raising Cane’s updates the promotion, so always review the current official rules before entering.
How to Enter the Raising Cane’s Survey Sweepstakes
The current official rules provide three entry methods.
1. Mobile App Purchase and Email Survey
After completing a purchase through the Raising Cane’s Mobile Ordering Application, a customer may receive an email invitation to complete a customer satisfaction survey.
After completing the survey, the customer may be invited to provide the required contact information to receive one entry for the applicable monthly drawing.
2. In-Person Purchase and Receipt QR Code
After an eligible in-person purchase at a participating Raising Cane’s restaurant without using the Mobile App, the customer may receive a QR code printed at the bottom of the receipt.
Scanning that QR code can take the customer to the online customer satisfaction survey. After completing the survey, the customer can submit an online sweepstakes entry for the applicable entry period.
Because the current rules describe a receipt QR code, customers should follow the instructions printed on their actual receipt rather than relying on old survey-code instructions found on third-party websites.
3. Mail-In Entry — No Purchase Necessary
You can also enter without making a purchase, using the Mobile App or completing the online survey.
The official rules instruct entrants to hand-print their full name, street address (no P.O. Boxes), home telephone number, age and email address on a 3-by-5-inch card. The card must be placed inside a sealed standard #10 business envelope and mailed to:
Raising Cane’s Customer Satisfaction Survey Monthly Sweepstakes
P.O. Box 278
Woodbridge, NJ 07095
Only one alternate entry is permitted per envelope. Mail-in entries must meet the postmark and receipt deadlines stated in the official rules.
How Many Times Can You Enter?
The current rules limit entrants to one entry of any kind per person per Monthly Sweepstakes Drawing.
Entries received for one monthly drawing are not carried forward to later drawings. Multiple entrants also cannot share the same email address for entries.
Does Your Survey Answer Affect Your Chance of Winning?
No. Raising Cane’s official rules state that the specific answers given in the customer satisfaction survey do not affect a customer’s ability to enter or win a monthly drawing.
The odds of winning depend on the number of eligible entries received for that monthly drawing.
What Is the “Free Cane’s for a Year” Prize?
Each monthly drawing has one prize winner. The current prize is Free CANE’S for a Year, awarded through a Raising Cane’s reward card accepted at participating restaurants.
The reward provides one free The Box Combo meal three times per calendar month during the applicable reward period.
Three meals are loaded onto the reward card on the first day of each month. Unused meals expire at the close of business on the last day of that calendar month, so unused monthly meals do not carry forward.
How Are Winners Selected?
One winner is selected for each Monthly Sweepstakes Drawing through a random drawing from eligible entries received for that entry period.
The official rules identify Million Dollar Media, LLC as the administrator responsible for conducting the drawings.
Potential winners are contacted by phone or email and must complete the required liability waiver and publicity release. Under the current rules, failure to respond or return the required documents within two days can result in an alternate winner being selected.
When Does Each Monthly Entry Period End?
Each monthly entry period generally begins at 12:00 a.m. Central Time on the first day of the calendar month and ends at 11:59 p.m. Central Time on the last day of that month.
Eligible online entries must be received by the end of the applicable entry period. Mail-in entries must be postmarked by the last day of the applicable entry period and generally received by the seventh day of the following month, subject to the postal-service provisions in the official rules.
Survey Invitation or QR Code Not Working?
If your survey invitation is not working, first make sure you are using the link or QR code provided by Raising Cane’s. If you received a QR code on a restaurant receipt, scan the original code rather than using an old survey URL found elsewhere online.
For a Mobile App survey invitation, use the link contained in the email sent for that visit. Promotion procedures can change, so an old receipt, screenshot or third-party survey link may no longer match the current process.
Important Rules Before You Enter
- No purchase is necessary to enter or win.
- A purchase does not increase your chances of winning.
- You must meet the current eligibility requirements.
- Only one entry of any kind is allowed per person per monthly drawing.
- Online and mail-in entries must meet the applicable monthly deadlines.
- Incomplete, automated, illegible or otherwise ineligible entries can be disqualified.
- Survey answers do not affect your chance of winning.
Official Raising Cane’s Survey Resources
Promotion rules can change. Before submitting personal information or relying on a prize claim, verify the details directly through Raising Cane’s official website.
Raising Cane’s Customer Satisfaction Survey Monthly Sweepstakes Official Rules
Raising Cane’s Official Promotions
Frequently Asked Questions
Is the Raising Cane’s survey sweepstakes real?
Yes. Raising Cane’s currently publishes official rules for its Customer Satisfaction Survey Monthly Sweepstakes on its official website.
Do I need to buy food to enter?
No. The official rules provide an alternate mail-in method that does not require a purchase or completion of the online survey.
How old do I need to be?
The current rules require entrants to be at least 18 years old.
Can I enter more than once each month?
The current rules limit entry to one entry of any kind per person per Monthly Sweepstakes Drawing.
What can the monthly winner receive?
The prize is a Free CANE’S for a Year reward card providing one free The Box Combo meal three times per calendar month during the applicable reward period, subject to the official rules.
Do unused free meals roll over?
No. Under the current rules, unused meals expire at the end of the applicable calendar month.
How is the winner chosen?
One winner for each monthly drawing is selected randomly from the eligible entries received for that entry period.
Final Takeaway
The Raising Cane’s survey promotion is straightforward once you use the current rules instead of outdated survey instructions. Eligible customers may receive an online survey opportunity after a Mobile App order or through a QR code on an eligible in-store receipt, while a no-purchase mail-in option is also available.
Because sweepstakes terms can be updated, always treat Raising Cane’s current official rules as the controlling source for eligibility, entry deadlines, prize details and winner requirements.
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